Introduction

PA Global is strongly committed to protecting your privacy. This Privacy Policy explains what Personal Information we, Professional Auditors Global (PA Global) Inc., a corporation duly incorporated under the Canada Business Corporations Act, registered under corporation number 1602275-8 having its registered office in Ottawa, Ontario, Canada, collect about you, while you are using this Website and the ways in which we use this information. It also sets out your rights and who you can contact for more information or queries.

In this Privacy Policy, information about you, which may be referred to as personal data in some jurisdictions, is referred to as “Personal Information”. Personal Information refers to information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual.

As used in this Privacy Policy, “PA Global Network” refers to the unincorporated international network of independent member firms providing professional services that are licensed by PA Global to use “PA Global” marks. Each member firm within the PA Global Network operates as a separate legal entity.

By using this Website, you agree to this Privacy Policy and to use this Website in accordance with the Terms of Use and any additional terms and conditions that may apply to specific sections of the Website.

1. What Information Do You Collect When I Visit the PA Global Website?

When you visit the PA Global Website, we automatically collect certain technical information to enhance your experience and improve the Website’s functionality. This may include your IP address, browser type, operating system, the pages you visit, the time and duration of your visit, and the referring website. This information helps us monitor the Website’s performance, track user trends, and troubleshoot any issues.

We also use cookies—small files placed on your device—to collect additional data about your interactions with the Website. Cookies enable us to remember your preferences, optimize the site’s performance, and track how you use the site. You can adjust your browser settings to refuse cookies, but doing so may impact the functionality of certain features. For more information on how we use cookies, please refer to our Cookie Policy. Additionally, we may use web beacons (small graphic files) to analyze how visitors interact with the site or with emails we send.

In some cases, you may provide us with Personal Information voluntarily, such as through our “Connect with Us”, “Contact Us”, or “Apply Now” forms. This could include your name, email address, phone number, and professional details. We collect this information to respond to inquiries or process recruitment applications.

If you prefer not to have your Personal Information used for certain purposes, please contact us.

2. When Do You Collect Personal Information Through PA Global?

We collect Personal Information from you in the following circumstances:

– Newsletter Subscriptions: When you subscribe to our newsletters or insights, we collect your name, email address, and other details to send you relevant content.

– Event Registrations: When you register to attend an event, we collect your contact information, such as name, email, and phone number, to facilitate your participation.

– Recruitment Submissions: When you submit information for recruitment purposes through our “Careers” page or other means, we collect details like your name, contact information, current job title, company name, employment history, education details, and other relevant information such as your CV. This helps us process your application or consider you for future opportunities.

– Contact Inquiries: When you contact us through our “Connect with Us” page or other means, we collect Personal Information such as your name, email address, phone number, and any other details you provide. This enables us to respond to your inquiries, feedback, or complaints.

3. Information Use and Legal Basis

We use your Personal Information to:

– Verify your identity when you contact us
– Communicate with you regarding the services and information we provide
– Meet our contractual obligations under the Terms of Use
– Address your enquiries and requests
– Comply with our legal obligations and cooperate with regulators and law enforcement
– Send you our newsletter (unless you have opted out)
– Personalize marketing messages to make them more relevant by analyzing your usage
– Exercise our legal rights where necessary, for example, to detect violations of law

We rely on one or more of the following lawful grounds when we use your Personal Information for the purposes outlined above:

– the processing is necessary for compliance with a legal obligation we have such as keeping records or providing information to a public body or law enforcement agency
– the processing is necessary for the purposes of a legitimate interest pursued by us or a third party (and are not outweighed by your privacy interests), such as the effective delivery of our Website and related features offered to you; the effective and lawful operation of our Website or communications; to prevent fraud or criminal activity or to safeguard our technology systems and/or data security; to support or protect our business interests; to ensure that complaints are investigated; to evaluate, develop or improve our Website; and/or

– you have consented to us processing your Personal Information for a specific reason, consent that you can always withdraw.

To the extent that we process any Personal Information relating to you for any of the purposes outlined above, we will do so because either: (i) you have given us your explicit consent to process that data; (ii) we are required by law to process that data, or (iii) the processing is necessary for the establishment, exercise or defense of legal claims or (iv) you have made the data manifestly public.

Please note that in certain circumstances it may be still lawful for us to continue processing your information for separate purposes even where you have withdrawn your consent, if one of the other legal bases described above is applicable.

4. Your Rights

You have rights regarding your Personal Information, subject to local law. These include the right to:

– Request access to your Personal Information we hold about you;
– Update or correct your Personal Information we hold about you;
– Restrict our use of your Personal Information;
– Object to our use of your Personal Information;
– Receive your Personal Information in a usable electronic format; and
– Request that your Personal Information details be deleted from our systems.

You may exercise these rights by contacting us. We will treat all requests in accordance with applicable law.

5. Will You Provide My Information to a Third Party?

In connection with one or more of the purposes outlined in the “Information use and Legal Basis” section above, we may disclose Personal Information about you to:

– other member firms of the PA Global Network for legitimate business-related purposes;

– third parties that provide services to us;
– as part of a corporate transaction (such as a sale, divestiture, reorganization, merger or acquisition);

– competent authorities (including courts and regulating authorities); and

– other third parties that reasonably require access to Personal Information relating to you for one or more of the purposes outlined in the “Information use” section above.

We may share non-personal, de-identified and aggregated information with third parties for several purposes, including data analytics and research.

6. How Long Do You Keep My Information?

We will retain your Personal Information for as long as necessary to fulfill the purposes for which it was collected or to comply with legal, accounting, or regulatory obligations. Once our relationship with you ends, we may continue to retain your Personal Information to:

– Maintain business records;
– Comply with legal requirements;
– Address any complaints or disputes.

We will delete your Personal Information when it is no longer necessary for these purposes. If we cannot delete certain information for technical reasons, we will implement measures to prevent further processing.

7. Is My Information Secure?

We implement generally accepted standards of technology and operational security to protect Personal Information from loss, misuse, alteration, unauthorized access, or destruction. All employees are required to keep Personal Information confidential.

Although we use appropriate security measures once we have received your Personal Information, the transmission of data over the internet (including by e-mail) is never completely secure. We endeavor to protect Personal Information, but we cannot guarantee the security of data transmitted to us or by us over the internet.

8. International Transfers

Your Personal Information is primarily stored in Canada. However, we may utilize service providers located in other countries, where permitted by legal or contractual obligations. Please note that the privacy laws in these jurisdictions may not offer the same level of protection as those in Canada. We will implement appropriate safeguards to ensure that any international transfers of your Personal Information comply with applicable legal requirements.

To the extent your Personal Information is transferred to or between member firms internationally, such transfers will be effected through use of appropriate safeguards under applicable law.

9. Changes to this Privacy Policy

We may modify or update this Privacy Policy from time to time. You can see the last updated date at the top of this page. Changes take effect from the date they are posted.

10. Contact

To exercise your rights or if you have any questions concerning your privacy while using the Website, please contact: info@pa-global.com
You may also contact us at the following postal address:
PA Global Inc.
Ottawa, Ontario.
Canada.